Earlier this year, we highlighted our new feature, Capture, for simple card-updating landing pages. Previously, these pages only connected with Stripe accounts. But we’re excited to announce that Braintree users can now cash in on this high-value feature.

Churn Buster’s Capture forms work seamlessly with Braintree, automatically updating card info in your Braintree account without login, without 3rd party handling, with full PCI compliance.

Here are the top highlights on Churn Buster’s card update forms and how they work with Braintree:

No Login Required

With Churn Buster, your customers are able to skip the most-frustrating aspect of updating their card: signing in. By all means necessary, you need to create a seamless customer experience to better your chances of getting that info updated. Customers can update their card information without ever logging into your app or billing system.

This is a GIF on the Churn Buster blog showing the card-update page in action.

Mobile-Optimized Pages

Most of your customers will update their cards on their mobile devices. In fact, we see over 70% of updates happening on mobile devices. All Capture pages are automatically optimized for mobile-devices so you never have to worry about frustrating your customers with unapproachable pages.

Customizable Design

As consumers become more aware of phishing schemes and credit card scams, trustworthiness will make or break your card-update requests. With Churn Buster, you can upload your logo, set up your brand colors, and use your own domain name on these landing pages. This customization ensures your customers can trust the page and update the info without concern.

This is an image on the Churn Buster blog showing the customization of the card-update page in action.

Legitimate & Secure

No matter what, keeping your customer’s information is your #1 priority. Capture uses your domain and SSL certificate to avoid phishing concerns and ensure your customer’s privacy.

Integrates with Your Workflow

When a customer wants to pay you (or continue paying you), it should be easy to securely get a card-on-file. Capture hooks into Braintree and automatically updates the card information after a customer inputs the information.

Hosted Payment Forms

To ensure safety and positive UX, every customer will get a unique Capture page. Each page is specifically linked to their Braintree customer ID. We make it easy to look up a customer by email address or ID and quickly share a link with them.

App Integrations

Churn Buster seamlessly integrates with Help Scout, Gmail, and other CRMs/help desks. This makes it simple and painless for your support team to copy links and paste them directly into customer conversations on-the-fly.

Instant Alerts

When a customer loads a Capture page, they’ll either be successful in making the update, or they’ll bounce. These pages integrate with Slack, Zapier, and Webhooks in order to keep your team informed on any and all action (or inaction) taken on those pages. These alerts allow your team to keep track of past-due customers and reach out when necessary.

Now, Braintree customers get the same exact Capture experience that Stripe customers do. From top-notch security to pleasant UX, card-updating is delightful and efficient for your customers and your team.

Working with Braintree? No problem. Start Capturing More Revenue Today

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Kristen LaFrance

Author Kristen LaFrance

Kristen is dedicated to educating companies and founders on the importance of customer retention and the dangers of ignoring churn. When she's not busting churn and crafting content, you can find her hiking a mountain or playing with her three rescue pups, Cooper, Tobi, and Finn.

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